Insights

Expanding Accessibility Initiatives The MBTA's recent collaboration with Boston Center for Independent Living and the Greater Boston Legal Services highlights a strategic focus on enhancing accessibility. This creates opportunities for solutions that support accessible transportation technology, assistive devices, and inclusive service platforms.

Technological Modernization With ongoing projects like the revamp of the Charlie Card and testing phases, the MBTA is actively investing in transit payment system upgrades. This paves the way for vendors providing contactless payment solutions, smart card technologies, and digital customer engagement platforms.

Operational Growth and Contracts The recent $32.9 million contract with Unipart Manufacturing Group underscores the MBTA's commitment to improving logistics and supply chain management. Potential sales opportunities exist for equipment manufacturing, maintenance services, and supply chain optimization tools tailored for transit agencies.

Community Engagement Events The MBTA’s involvement in events like the Fill-A-Bus and Fall Rail Ride demonstrates a focus on community outreach and rider engagement. This opens prospects for innovative marketing solutions, customer experience enhancements, and community-based mobility programs.

Financial Health and Market Position As the largest transit provider in New England with revenue between one and ten billion dollars, the MBTA presents a sizeable market for scalable transportation solutions, infrastructure upgrades, and technology systems aimed at improving operational efficiency and rider experience.

Similar companies to MBTA

MBTA Tech Stack

MBTA uses 8 technology products and services including Canva, Tableau, Everbridge, and more. Explore MBTA's tech stack below.

  • Canva
    Audio, Video, Graphics
  • Tableau
    Business Intelligence
  • Everbridge
    Communication And Collaboration
  • MySQL
    Database
  • Smartsheet
    Project Management
  • Google Tag Manager
    Tag Management
  • Google Analytics
    Web Analytics
  • Cowboy
    Web And Application Servers

Media & News

MBTA's Email Address Formats

MBTA uses at least 1 format(s):
MBTA Email FormatsExamplePercentage
FLast@mbta.comJDoe@mbta.com
96%
LFirst@mbta.comDJohn@mbta.com
2%
FirstLast@mbta.comJohnDoe@mbta.com
1%
FMiddleLast@mbta.comJMichaelDoe@mbta.com
1%

Frequently Asked Questions

What is MBTA's phone number?

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You can contact MBTA's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is MBTA's official website and social media links?

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MBTA's official website is mbta.com and has social profiles on LinkedIn.

How much revenue does MBTA generate?

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As of December 2025, MBTA's annual revenue is estimated to be $5B.

What is MBTA's NAICS code?

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MBTA's NAICS code is 92 - Public Administration.

How many employees does MBTA have currently?

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As of December 2025, MBTA has approximately 5K employees across 4 continents, including North AmericaEuropeAsia. Key team members include Coo Retired: J. T.Chief Information Officer: J. G.Chief Communications Officer: G. M.. Explore MBTA's employee directory with LeadIQ.

What industry does MBTA belong to?

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MBTA operates in the Government Administration industry.

What technology does MBTA use?

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MBTA's tech stack includes CanvaTableauEverbridgeMySQLSmartsheetGoogle Tag ManagerGoogle AnalyticsCowboy.

What is MBTA's email format?

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MBTA's email format typically follows the pattern of FLast@mbta.com. Find more MBTA email formats with LeadIQ.

When was MBTA founded?

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MBTA was founded in 1897.

MBTA

Government AdministrationMassachusetts, United States5001-10000 Employees

The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. The MBTA is the largest transit provider in New England, and the fifth largest in the country. The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.

Section iconCompany Overview

Phone number
Website
mbta.com
NAICS Code
92 - Public Administration
Founded
1897
Employees
5001-10000

Section iconFunding & Financials

  • $1B$10B

    MBTA's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $1B$10B

    MBTA's revenue is estimated to be in the range of $1B$10B

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