Insights

Modern Technology Adoption The MBTA utilizes a diverse tech stack including Tableau, Google Analytics, and data management tools, indicating their openness to innovative solutions that enhance operational efficiency and customer experience.

Strategic Partnerships Recent collaborations with AlphaRoute, Trapeze Group, and Hatch highlight the MBTA's focus on integrating advanced routing, scheduling, and vehicle technology, presenting opportunities for suppliers of transportation management systems and vehicle upgrades.

Sustainable Transportation Initiatives The launch of the Fall Rail Ride and investments in heritage locomotives demonstrate the MBTA’s commitment to engaging the community and promoting environmentally conscious transit options, which aligns with green technology solutions.

Operational Expansion With ongoing staff increases and new enforcement systems like bus lane monitoring, the MBTA is actively expanding its infrastructure and operational capabilities, thereby creating demand for maintenance, security, and enforcement technology providers.

Large Market Presence As the largest transit operator in New England with over 5,000 employees and a multimodal network serving nearly five million residents, the MBTA offers extensive opportunities for sales collaborations across transportation, safety, and digital engagement sectors.

Similar companies to MBTA

MBTA Tech Stack

MBTA uses 8 technology products and services including Canva, Tableau, Everbridge, and more. Explore MBTA's tech stack below.

Canva
Audio, Video, Graphics
Tableau
Business Intelligence
Everbridge
Communication And Collaboration
MySQL
Database
Smartsheet
Project Management
Google Tag Manager
Tag Management
Google Analytics
Web Analytics
Cowboy
Web And Application Servers

Media & News

MBTA's Email Address Formats

MBTA uses at least 1 format(s):

MBTA Email Formats	Example	Percentage
FLast@mbta.com	JDoe@mbta.com	96%
LFirst@mbta.com	DJohn@mbta.com	2%
FirstLast@mbta.com	JohnDoe@mbta.com	1%
FMiddleLast@mbta.com	JMichaelDoe@mbta.com	1%

Frequently Asked Questions

Where is MBTA's headquarters located?

MBTA's main headquarters is located at 10 Park Plaza, Boston, MA 02116, US. The company has employees across 4 continents, including North AmericaEuropeAsia.

What is MBTA's phone number?

You can contact MBTA's main corporate office by phone at

+1-617-222-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is MBTA's official website and social media links?

MBTA's official website is mbta.com and has social profiles on LinkedIn.

How much revenue does MBTA generate?

As of October 2025, MBTA's annual revenue is estimated to be $5B.

What is MBTA's NAICS code?

MBTA's NAICS code is 92 - Public Administration.

How many employees does MBTA have currently?

As of October 2025, MBTA has approximately 5K employees across 4 continents, including North AmericaEuropeAsia. Key team members include Chief Information Officer: J. G.Chief Communications Officer: G. M.Chief Human Resources Officer (chro): T. W.. Explore MBTA's employee directory with LeadIQ.

What industry does MBTA belong to?

MBTA operates in the Government Administration industry.

What technology does MBTA use?

MBTA's tech stack includes CanvaTableauEverbridgeMySQLSmartsheetGoogle Tag ManagerGoogle AnalyticsCowboy.

What is MBTA's email format?

MBTA's email format typically follows the pattern of FLast@mbta.com. Find more MBTA email formats with LeadIQ.

When was MBTA founded?

MBTA was founded in 1897.

MBTA

Government AdministrationUnited States5001-10000 Employees

The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. The MBTA is the largest transit provider in New England, and the fifth largest in the country. The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.