Donor Growth Online With a lean operation and digital tools in place (Gravity Forms, reCAPTCHA, Google Tag Manager), the organization is positioned to grow online revenues through enhanced donation forms, secure payment integrations, and CRM-driven donor follow-up.

Security and Compliance Current tech stack shows basic security (reCAPTCHA) but lacks a formal security posture. Recommend a security review, PCI readiness for payments, SSL enforcement, regular patching, and ongoing backups.

Operational Modernization Reliance on PHP and Gravity Forms indicates legacy workflows. Opportunity to modernize with an updated CMS, GA4 analytics, and integrated marketing automation to improve engagement and conversions.

Local Partnerships Based in Lynchburg with very small staff, there is potential to collaborate with local nonprofits and thrift networks. Offer turnkey IT and point-of-sale solutions to boost in-store donations and volunteer coordination.

Outsourced IT Small headcount suggests the organization relies on external IT support. Propose managed services covering hosting, security, backups, and uptime monitoring to reduce downtime and improve donor experience.