Digital modernization Merseyside Police uses a variety of IT systems (Microsoft SharePoint, SAP, Citrix, Adobe Creative Suite) and cloud/enterprise tools. This presents opportunities for upgraded security, integration services, and end-user productivity enhancements across departments.

Public engagement tech Recent launches of Bobbi the chatbot and VR storytelling indicate a growing emphasis on digital public engagement. Potential upsell for AI chat, natural language processing, analytics, and immersive media capabilities to expand citizen services and reduce call volume.

Community partnerships Active collaboration with Everton in the Community and local partners suggests receptiveness to joint programs and sponsorships. Opportunity to propose funded outreach platforms, CRM for community programs, and data-sharing initiatives to improve outcomes.

Security & compliance Reported health and safety issues with facility hardware (cell doors) and HMICFRS findings highlight risk areas. Potentially fit for security hardware refresh, OT/ICS security, malware protection, and compliance monitoring solutions.

Scale & geography Large workforce and multiple Basic Command Units covering a broad geographic area indicate a need for unified fleet and asset management, workforce planning, scheduling optimization, and centralized security monitoring solutions to improve efficiency.