MiaRec Employee Directory
Software DevelopmentCalifornia, United States11-50 Employees
MiaRec is a software development company headquartered at 1999 South Bascom Avenue, Campbell, California 95008, United States. Founded in 2013, the Silicon Valley based firm provides Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Its platform automates workflows to reduce costs, improve efficiency, enhance the customer experience, and support digital transformation, while delivering visibility into performance and turning call data into actionable insights with compliance. The company employs 11 to 50 people and serves more than 500 organizations across healthcare, insurance, retail, financial services, and other customer facing sectors globally. In April 2026, MiaRec launched the AI Action Engine, an add-on that automatically triggers follow-up actions based on customer conversations.