Local Service Focus Small business with a local footprint in Shiawassee County, Michigan, offering in-home and in-office PC repair. Opportunity to upsell on on-site network health checks, preventive maintenance, and recurring support contracts for local SMBs.

High Revenue, Small Team Revenue in the multi-million range with a lean team. Potential for channel partnerships, managed services, and deployment of scalable remote support to expand service capacity without proportionally increasing headcount.

Tech Stack Alignment Uses common hosting and email platforms (1&1, IONOS, Apache). Leverage MSP-style offerings around email security, website/app hosting optimization, and secure remote access to differentiate from competitors.

Residential and Small Business Focus Positioned as friendly, dependable, and secure PC repair for homes and small offices. Cross-sell to SMB clients with bundled security suites, data backup, and disaster recovery services to expand wallet share.

Competitive Positioning Compared to larger MSPs and national brands, emphasize personalized local service and rapid response. Introduce flexible service plans and service-level commitments to win small-business customers seeking reliability over scale.