Mindful Email Format

Software DevelopmentOhio, United States51-200 Employees

Mindful is a software development company based in Akron, Ohio. As part of Medallia, it builds technology intended to help brands fulfill their promises to customers and foster long-term loyalty, tracing its roots to the invention of the original callback solution in 1995. Its offerings enable multi-channel engagement across phone, web, social media, text, and voice, and emphasize a streamlined experience with rapid deployment in days rather than months.

The company serves mid-sized to large brands seeking to improve customer and employee interactions by facilitating efficient exchange of questions and answers and reducing unnecessary transfers. Positioned within the software development and customer experience space, Mindful leverages its historical expertise to help clients stay ahead of evolving customer expectations, while operating as a mid-sized firm based in Akron.

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