MindTouch Email Format

Software DevelopmentCalifornia, United States51-200 Employees

MindTouch develops enterprise-grade knowledge management software designed to help organizations improve customer experience. Its AI-enabled platform enables rapid deployment of self-service knowledge with minimal coding, reducing barriers for customers seeking information. The company serves large global brands and mid-size to large organizations aiming to optimize knowledge creation and access across product documentation and support content. Headquartered in San Diego, California, MindTouch maintains bases across the United States and Europe within the software development sector. 

In 2021, MindTouch was acquired by NICE, signaling a strategic expansion of its CX knowledge management capabilities. The company has received industry recognition, including Frost & Sullivan's 2019 Companies to Watch in Customer Contact, KMWorld's Readers' Choice Award, and a listing on Inc. Magazine's fastest-growing private companies.

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