Established Industry Experience With over 40 years of experience in transcription services and a customer base exceeding 3800 clients, M*Modal demonstrates deep industry expertise and a strong reputation for delivering reliable medical documentation solutions, making it a trusted partner for healthcare organizations seeking advanced clinical documentation management.

Innovative Technology Adoption M*Modal has integrated cutting-edge AI-powered solutions such as Speech Understanding and radiology services on cloud platforms like Microsoft Azure, showcasing its commitment to leveraging emerging technologies to improve clinical workflows and patient outcomes.

Strategic Partnerships and Growth Recent collaborations with Fast Chart and historical partnerships with Intermountain Healthcare highlight M*Modal’s ability to form strategic alliances to expand its product offerings and penetrate new market segments in healthcare IT and physician documentation.

Post-Acquisition Expansion Following its acquisition by 3M for one billion dollars, M*Modal has continued to innovate, releasing new AI-driven clinical documentation tools which position it well to serve large healthcare providers seeking scalable, high-tech solutions for compliance and efficiency.

Potential Upsell Opportunities Given its extensive client base across hospitals and health systems, along with its focus on coding and documentation improvement, there are significant opportunities to cross-sell or upsell comprehensive AI, speech recognition, and outsourcing solutions to streamline clinical workflows and enhance accuracy.