mobile messaging solutions (mms), inc. Email Format
TelecommunicationsMassachusetts, United States2-10 Employees
Mobile messaging solutions (mms), inc. provides global messaging infrastructure and services for contact centers, supporting SMS, MMS, and RCS to power customer interactions used by thousands of service agents daily. The company collaborates with leading CCaaS providers to integrate messaging into call center environments, enabling SMS conversations to run alongside voice and other channels. Its offerings include an SMS Broadcast System that supports large-scale, customizable campaigns with automation and integration to align with client systems for scheduled or event-driven messaging. Beyond SMS, the unified messaging platform connects major channels such as WhatsApp and social direct messages into a single service API, letting agents manage all conversations in one workspace. Based in Boston, Massachusetts, the company serves a global telecommunications market with a small team, offering text-enabling of toll-free and local numbers for voice and messaging and provisioning of CSCA-registered short codes for high-volume use, underpinned by a broad international carrier network that provides two-way connectivity to mobile devices worldwide.