Public utility scale MID is a sizable, publicly owned utility serving electric, irrigation, and drinking water with a revenue range of 500M to 1B, suggesting opportunities for cross-sell of security, cloud, and data analytics solutions across multiple service lines.

Digital modernization Recent digital platform initiatives with GovWeb and a Webby Honoree website indicate ongoing emphasis on accessible, community-focused digital experiences, signaling openness to IT modernization, web security, and user-centric engagement tools.

Security posture NovaSync engagement to implement an NERC CIP-004 Access Management Program shows MID’s priority on strengthening cybersecurity and compliance, creating a path for identity and access management, monitoring, and risk assessment solutions.

Leadership transition Recent leadership change in water operations and ongoing investigations highlight governance and operational risk areas where process optimization, training platforms, and incident response solutions could add value.

Sustainability and reliability As a multi-utility with long-standing service commitments, MID may pursue cost-reduction and reliability initiatives, presenting opportunities for grid modernization, analytics for demand planning, and water system optimization technologies.