MSPA Americas Employee Directory
Market ResearchFlorida, United States11-50 Employees
MSPA Americas is a trade association representing the customer experience industry across the Americas, with a focus on the measurement and management of shopper and retail service experiences. Based in Orlando, Florida, the organization serves professionals involved in mystery shopping, CX measurement, and related services, supporting its members in navigating industry challenges and evolving market needs. The group positions itself within the market research sector, offering a platform for collaboration and industry developments to a membership that includes organizations of varying sizes engaged in customer experience work.