MST HOLDING Email Format
Outsourcing and Offshoring ConsultingCatalonia, Spain201-500 Employees
MST HOLDING operates globally as a provider of business process services, consulting, and multichannel contact center solutions, with a focus on enhancing the customer experience. It partners with major brands to engage customers through multiple channels and to improve efficiency by implementing process automation. The company offers services including customer care, technical support, customer acquisition, digital solutions, analytics, and back-office support, delivered from its own platforms or at client sites. Its delivery network comprises platforms in Barcelona, Madrid, Valencia, Zaragoza, and Oporto, supporting operations across these regions. The company is based in Barcelona, Catalonia, and operates as a mid-sized firm with a footprint across these markets. In 2025, MST HOLDING launched its BBI unit as part of its ongoing expansion.