Boutique ICT Small team with high-end ICT capabilities in contact center and market research, presenting an opportunity to upsell premium managed services, integration support, and personalized onboarding for growing contact center operations.

Voice and QA Specialization in voice biometrics and speech technology for automated quality assurance signals potential value selling to mid-market contact centers seeking frictionless compliance, fraud reduction, and scalable QA automation.

Settlement in Proximity Recent recognition by Proximus and EU innovation awards indicate credibility in innovation; leverage for co-marketing, joint go-to-market initiatives, and customer referrals among telecom enterprise clients.

Growth Readiness Revenue under 1M with a lean team suggests a need for scalable, low-friction deployments, managed services packages, and after-sales support add-ons to expand wallet share without heavy onboarding burdens.

Tech Stack Fit Uses common web and CMS tech (WordPress, Shopify, PHP, jQuery) alongside Apache; opportunity to cross-sell integrations, dashboards, and analytics portals with existing clients and to simplify procurement for small- to mid-sized contact centers adopting digital channels.