Mystery Researchers Employee Directory

Market ResearchGeorgia, United States2-10 Employees

Mystery Researchers is a market research firm that specializes in global mystery shopping services, delivering data to help businesses assess customer experiences across varied industries. Founded in 2008 by Lisa van Kesteren, the company emphasizes consistent data collection, methodological rigor, and rapid turnaround, supported by a team of researchers and a broad network of mystery shoppers. Its single-source approach enables programs to be executed quickly and reliably anywhere in the world, with a focus on aligning outputs with client objectives through proactive, solutions-oriented collaboration. Headquartered in Atlanta, Georgia, the company also maintains affiliated offices in Europe and Asia to support international programs. Mystery Researchers serves a range of clients by providing timely, accurate insights into customer-facing operations to inform decision-making and quality improvements.

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