Insights

Established Market Presence NCO Group has a long-standing history since 1926 and operates as an industry leader in BPO solutions, serving a diversified client base across multiple countries with over 10,000 employees. This positions the company as a stable and experienced partner for large-scale outsourcing projects.

Growth Through Acquisitions The company's recent acquisition of healthcare revenue cycle management solutions indicates a strategic focus on expanding specialized offerings, presenting opportunities to offer complementary healthcare BPO services or integrate new health sector solutions into existing client portfolios.

Technology-Driven Operations Operating a global network of over 100 centers on a centralized data platform, NCO emphasizes flexible, scalable, and technology-enabled services, which could be leveraged to sell advanced automation, AI, or cloud-based solutions to optimize their client operations further.

Financial Stability With revenues ranging from $100 million to $250 million and a strong financial track record, NCO has the capacity to invest in new service lines, modernization initiatives, or strategic partnerships, making it a viable target for expanding account management or joint innovation projects.

Client Lifecycle Expertise NCO's focus on comprehensive customer lifecycle management across acquisition, growth, care, and retention suggests opportunities to cross-sell customer engagement platforms, analytics, or consulting services aimed at enhancing client retention and customer experience for their existing and new clients.

Similar companies to NCO Group

NCO Group Tech Stack

NCO Group's Email Address Formats

NCO Group uses at least 1 format(s):
NCO Group Email FormatsExamplePercentage
First.Last@ncogroup.comJohn.Doe@ncogroup.com
98%
Last.First@ncogroup.comDoe.John@ncogroup.com
1%
FLast@ncogroup.comJDoe@ncogroup.com
1%

Frequently Asked Questions

What is NCO Group's stock symbol?

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NCO Group is a publicly traded company; the company's stock symbol is NCOG.

What is NCO Group's official website and social media links?

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NCO Group's official website is ncogroup.com and has social profiles on LinkedIn.

What is NCO Group's NAICS code?

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NCO Group's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does NCO Group have currently?

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As of February 2026, NCO Group has approximately 1.1K employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: A. L.Independent Business Owner: A. M.Independent Business Owner: A. W.. Explore NCO Group's employee directory with LeadIQ.

What industry does NCO Group belong to?

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NCO Group operates in the Outsourcing and Offshoring Consulting industry.

What is NCO Group's email format?

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NCO Group's email format typically follows the pattern of First.Last@ncogroup.com. Find more NCO Group email formats with LeadIQ.

NCO Group

Outsourcing and Offshoring Consulting1001-5000 Employees

NCO's Customer Fit Solutions are Custom Fit.

NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions.

To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality.

NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.

Like us on Facebook.com/ncogroup
Follow us on Twitter.com/ncogroupinc

Section iconCompany Overview

Stock Symbol
NCOG
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    NCO Group's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    NCO Group's revenue is estimated to be in the range of $100M$250M

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