AI driven CX Net2phone Canada focuses on AI-powered customer experience platforms, presenting an opportunity to position advanced AI contact center solutions, automated analytics, and proactive customer engagement to improve service levels for potential clients.

SMB to mid-market With a small to mid-sized employee base and revenue in the lower multi-millions, target fast-growing small businesses and mid-market firms seeking scalable, cost-effective telecom and customer experience enhancements.

VoIP heritage As a VoIP pioneer and subsidiary of IDT, leverage their credibility in IP communications to cross-sell unified communications, SIP trunking, and integrated calling features to current customers and partners.

SMS expansion Recent launch of SONAR SMS signals openness to chat and messaging capabilities; explore opportunities around omnichannel messaging, SMS marketing compliance, and AI-powered messaging workflows for client engagement.

Global backing Longstanding international experience and a backing by IDT can be used to reassure prospects about reliability and roadmap, enabling alignments with enterprise-grade security, uptime, and scalable deployments.