Small Team Focus Norman Housing Authority operates with a very small staff, suggesting a preference for lightweight, plug-and-play IT and management solutions that require minimal internal resources. Position affordable, modular offerings for CRM, tenant and property management, and grant tracking with onboarding and training included.

Grants and Finance With revenue in the 1M–10M range and reliance on government funding, there is a clear need for robust grant lifecycle management, compliant financial reporting, and donor management tools. Propose integrated fund accounting, reporting dashboards, and audit-ready workflows with non-profit pricing.

Tech Modernization The current stack (PHP, Apache, jQuery, Google libraries) suggests legacy web infrastructure. Offer modernization services such as secure hosting, modern web app frameworks, performance tuning, and a low-risk migration plan that minimizes downtime and preserves accessibility.

Regional Opportunity Several nearby housing authorities operate with similar scale, creating an opportunity for regional contracts or cross-agency procurement. Consider proposing a shared services approach, multi-agency support packages, or partnerships that simplify vendor management and achieve volume discounts.

Digital Engagement There is room to grow digital engagement and self-service for tenants and donors, including online rent payments, a resident portal, and grant applications. Recommend a website and portal enhancement plan, with integrations for payments, fundraising, and analytics to demonstrate impact and ROI.