NOVA Consulting Group Employee Directory

Business Consulting and ServicesCapital District, Colombia2-10 Employees

NOVA Consulting Group is a Bogotá-based firm delivering business consulting services, external quality assurance, and methods to measure customer experience and satisfaction, complemented by training in service delivery and BPO solutions. Its team includes professionals with more than a dozen years of experience across industries such as telecommunications, finance, insurance, manufacturing and distribution, contact centers, government agencies, retail, transportation, and health services. The organization operates as a small team offering specialized advisory and support capabilities.

The company aims to help clients transform how customers experience their brand through concrete actions that make every interaction with the company, its products, and its services more memorable. This approach aims to generate positive emotions at each touchpoint and surpass expectations, with the aim that enhanced experiences contribute to positive business results over the short, medium, and long term. Located in the Capital District of Colombia, the firm positions itself within the business consulting and services sector by concentrating on customer experience and quality assurance.

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