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Insights

Digital Transformation Focus The NSW Department of Customer Service emphasizes digital reform and modern digital platforms, indicating opportunities for technology providers offering digital services, citizen engagement solutions, and automation tools to enhance government service delivery.

Sustainability Investments Recent government investments in electric vehicle infrastructure and land management platforms suggest a demand for sustainable solutions, electric vehicle charging technology, and environmental data management systems.

Public Infrastructure Spending Significant funding in public facilities and transport infrastructure provides potential for vendors supplying building technology, security systems, and facility management services tailored for government projects.

Geospatial Innovation Awards Recognition for geospatial technologies indicates an openness to advanced mapping, location analytics, and GIS solutions, creating opportunities for spatial data analytics and mapping service providers.

Employee Engagement & Infrastructure Investments in employee facilities and flexible work arrangements suggest opportunities for workplace technology solutions, employee wellness programs, and remote collaboration tools tailored to government agencies.

Similar companies to NSW Department of Customer Service

NSW Department of Customer Service Tech Stack

NSW Department of Customer Service uses 8 technology products and services including Actifio, Pega Case Management, CrowdStrike, and more. Explore NSW Department of Customer Service's tech stack below.

  • Actifio
    Backup And Recovery
  • Pega Case Management
    Business Process Management
  • CrowdStrike
    Endpoint Protection
  • Element UI
    Javascript Frameworks
  • ServiceNow
    Miscellaneous
  • Priority Hints
    Performance
  • Tricentis qTest
    Testing And Qa
  • Pinterest
    Visual And User Generated Content Marketing

Media & News

NSW Department of Customer Service's Email Address Formats

NSW Department of Customer Service uses at least 2 format(s):
NSW Department of Customer Service Email FormatsExamplePercentage
First.Last@customerservice.nsw.gov.auJohn.Doe@customerservice.nsw.gov.au
90%
FLast@customerservice.nsw.gov.auJDoe@customerservice.nsw.gov.au
6%
First.Middle@customerservice.nsw.gov.auJohn.Michael@customerservice.nsw.gov.au
2%
Last.First@customerservice.nsw.gov.auDoe.John@customerservice.nsw.gov.au
1%
FiLast@customerservice.nsw.gov.auJoDoe@customerservice.nsw.gov.au
1%
First.Last@nsw.gov.auJohn.Doe@nsw.gov.au
95%
FirstLast@nsw.gov.auJohnDoe@nsw.gov.au
4%
Last@nsw.gov.auDoe@nsw.gov.au
1%

Frequently Asked Questions

Where is NSW Department of Customer Service's headquarters located?

Minus sign iconPlus sign iconNSW Department of Customer Service's main headquarters is located at 2-24 Rawson Place, Haymarket, NSW 2000, AU. The company has employees across 5 continents, including OceaniaAsiaNorth America.

What is NSW Department of Customer Service's phone number?

Minus sign iconPlus sign icon You can contact NSW Department of Customer Service's main corporate office by phone at
+61-2-9372-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is NSW Department of Customer Service's official website and social media links?

Minus sign iconPlus sign iconNSW Department of Customer Service's official website is nsw.gov.au and has social profiles on LinkedIn.

What is NSW Department of Customer Service's SIC code NAICS code?

Minus sign iconPlus sign iconNSW Department of Customer Service's SIC code is 1721 - Painting and Paper Hanging NAICS code is 92 - Public Administration.

How many employees does NSW Department of Customer Service have currently?

Minus sign iconPlus sign iconAs of October 2025, NSW Department of Customer Service has approximately 10K employees across 5 continents, including OceaniaAsiaNorth America. Key team members include Chief Information Officer (cio) Secondment: N. Y.Chief People Officer: J. G. P.Chief Cyber Security Officer: T. C.. Explore NSW Department of Customer Service's employee directory with LeadIQ.

What industry does NSW Department of Customer Service belong to?

Minus sign iconPlus sign iconNSW Department of Customer Service operates in the Government Administration industry.

What technology does NSW Department of Customer Service use?

Minus sign iconPlus sign iconNSW Department of Customer Service's tech stack includes ActifioPega Case ManagementCrowdStrikeElement UIServiceNowPriority HintsTricentis qTestPinterest.

What is NSW Department of Customer Service's email format?

Minus sign iconPlus sign iconNSW Department of Customer Service's email format typically follows the pattern of First.Last@customerservice.nsw.gov.au. Find more NSW Department of Customer Service email formats with LeadIQ.
NSW Department of Customer Service

NSW Department of Customer Service

Government AdministrationAustralia10001+ Employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse.

We are guided by our core values of integrity, trust, service and accountability.  We offer flexible working, competitive pay and conditions, and support employee health and wellbeing.

Come join us and help influence the future of our great state.

Our community guidelines:
https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Section iconCompany Overview

Headquarters
2-24 Rawson Place, Haymarket, NSW 2000, AU
Phone number
+61-2-9372-****
Website
nsw.gov.au
SIC Code
1721 - Painting and Paper Hanging
NAICS Code
92 - Public Administration
Employees
10001+

Section iconMedia & News

Section iconFunding & Financials

  • $100M$250M

    NSW Department of Customer Service's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    NSW Department of Customer Service's revenue is estimated to be in the range of $100M$250M

Company Leadership

  • Stylized image of a person
    N. Y.
    Chief Information Officer (cio) Secondment
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. G. P.
    Chief People Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    T. C.
    Chief Cyber Security Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. T.
    Chief Financial Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    K. K.
    Chief Technology Officer
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    M. T.
    Chief Financial Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. C.
    Principal Security Services, Ciso
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. M.
    Executive Officer To The Chief People Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    F. C.
    Executive Director, Customer, Data & Insights | Chief Data Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    K. L.
    Principal Product Manager/Owner
    Phone icon
    Mobile Phone

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