OCX Cognition Email Format
Software DevelopmentArizona, United States11-50 Employees
OCX Cognition is a software development company based in Scottsdale, Arizona. It operates a distinctive platform, Customer AI, that provides generative analytics about customers to support metrics used in NPS, customer experience management, and customer success analytics. The team is small to mid-sized, reflecting its focused product and services mix. Clients use Customer AI to run analytics programs that pursue continuous improvement, reduce churn, increase upsell, and refine targeted acquisition. Drawing on more than 15 years of CX expertise and experience from more than a thousand CX initiatives, OCX Cognition blends technology with data science alongside advisory services and CX insights education.