Off The Record

Mental Health CareUnited Kingdom51-200 Employees

Off the Record (OTR) was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area. Since then the charity has expanded to include further areas of work including BME mental health and outreach work; a young carers service offering support to young people under 26 who are caring for a parent or sibling; a specialist counselling service for young refugees; online counselling and workshops; and our young people's counselling service in the boroughs of Sutton and Merton.

We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people. 

We have a committed team of around 75 paid staff (many part-time) and our work is funded through a variety of sources including Croydon, Sutton & Merton CCGs, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across-borough initiatives such as our new first contact team.

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have been worked with us for several years including a substantial number who originally started working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension and store discounts.

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