CRM Modernization The Ohio Attorney General’s Office relies on Microsoft Dynamics CRM and SQL Server with integration and analytics tooling, plus legacy components. This creates opportunities to deliver end-to-end CRM optimization, data integration, automated workflows, and secure case-management enhancements to boost efficiency across consumer protection, victim services, and legal counsel functions.

Fraud Prevention Active involvement in fraud investigation conferences and partnerships indicates ongoing demand for training, certifications, and analytical tools. Propose targeted fraud analytics solutions, eDiscovery workflows, and professional development platforms tailored to investigators, auditors, and prosecutors.

Security Compliance Security-focused web headers and the government context point to ongoing needs for security assessments, vulnerability management, incident response, and compliant hosting or data governance to protect sensitive consumer data and investigative information.

Public Training Engagement in charitable education initiatives and fraud-prevention conferences shows readiness to adopt public-sector training services, including blended learning, accreditation, and content tailored to government compliance and anti-fraud initiatives.

IT Infrastructure Facility expansions and evidence-collection infrastructure projects signal ongoing IT deployment and data-center needs. Opportunities exist for project management, network modernization, AV/IT integration, and secure collaboration tools to support new facilities and operations.