CRM Excellence Opportunity to deepen customer engagement and drive responsible-gaming promotions by expanding Microsoft Dynamics CRM capabilities, enabling richer player segmentation, targeted rewards, and ROI measurement across Ontario's gaming channels.

Data Driven Growth Leverage Google Cloud and existing data assets to create a unified data lake and real-time analytics for player behavior, capacity planning, and promotional optimization, unlocking improved margins and faster go-to-market for new games or venues.

Workforce & Learning Extend Workday and Workday Learning to streamline talent management, regulatory compliance, and upskilling for a large workforce, supporting better retention and operational excellence in a regulated industry.

Security & IT Capitalize on Cisco foundations to modernize network security, VPNs, and collaboration tools, enabling resilient operations across Ontario locations while safeguarding customer data and compliance.

Dev & QA Support ongoing software development with testing and tooling modernization through Mockito, Blazor, and Mochajs, offering continuous integration and testing services, faster release cycles, and higher software quality for gaming platforms.