ERP Optimization Olsen specializes in ERP and Vista by Viewpoint implementations, customizations, and post go-live improvements, presenting a clear opportunity to upsell integration, automation, and ROI-focused enhancements for existing Viewpoint users.

Customization Demand With offerings including custom user databases, fields, lookups, and tailored reports, there is potential to position Olsen as the go-to partner for bespoke Vista enhancements that address unique business processes.

Reporting Strength Strong emphasis on advanced reporting using Crystal Reports, Excel, SSRS, and Power BI signals a cross-sell potential to companies seeking modern analytics, dashboards, and data-driven decision support.

Training & Adoption Dedicated product training and live/remote workshops create a pathway for expanding engagements into ongoing enablement services and higher user adoption, increasing perceived ROI from Vista implementations.

Support & Accessibility Remote administration and frontline support offerings position Olsen to win customers needing quick fixes and ongoing care, suggesting opportunities for managed services, SLA-based support, and retainer models.