Strategic Partnerships One Call Concepts has a long track record of outsourced end-to-end management for state one call notification centers and partners with more than a quarter of the nation’s state centers. This positions them as a strong channel for expanding reach within public safety and utility damage prevention programs, offering cross-sell opportunities to state and regional utilities.

Industry Leadership As an early innovator in turnkey one call center management and a standard-setter for national practices, OCC can serve as a credibility anchor when proposing new software, services, or optimization projects to municipal and utility customers seeking best-in-class solutions.

Tech-Driven Efficiency Current tech stack includes data and integration tools (MySQL, PostgreSQL, RSS, Postman) and cloud/email capabilities (Amazon SES), suggesting opportunities to upsell data analytics, integration, reporting, and automation services that enhance center performance and reporting accuracy.

Public Sector Growth Recent collaboration with Kentucky 811 indicates OCC’s ongoing engagement with state-managed notification centers. This signals potential for expanding partnerships with additional state 811 organizations or similar public safety notification programs nationwide.

Financial Scale With revenue in the tens of millions and a customer base concentrated in public safety and utility sectors, there is room to propose scalable, multi-center outsourcing contracts, managed services, or value-added compliance offerings to capture incremental wallet share across existing and new centers.