What is Optima Communications International Inc.'s NAICS code?

Optima Communications International Inc.'s NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Insights

Regulatory Expertise Optima Communications specializes in providing contact center services for highly regulated industries such as utilities, financial services, and insurance, indicating a strong focus on compliance, data security, and quality assurance which can be leveraged to target similarly regulated sectors.

Canada-Based Operations As a Canadian company operating exclusively from Canada with a dedicated team of up to 500 employees, OCI offers localized customer service solutions that emphasize regulatory adherence and cultural alignment, appealing to organizations seeking domestic outsourcing options.

Technology Stack Utilizing advanced tools like Five9, Microsoft Active Directory, and Plesk, OCI demonstrates strong capabilities in modern contact center technology, presenting opportunities to upsell integrated tech solutions or expand digital engagement services.

Growth Potential With revenues ranging from 10 to 25 million dollars and a focus on complex, high-reliability services, OCI is positioned as a growth partner for organizations undergoing compliance upgrades or expanding their contact center capabilities within regulated environments.

Industry Focus OCI’s specialization in utilities, financial services, and insurance opens sales avenues within these sectors, especially with companies seeking reliable, compliant contact center outsourcing that handles sensitive customer interactions and regulatory requirements.

Optima Communications International Inc. Tech Stack

Optima Communications International Inc. uses 8 technology products and services including Five9, Microsoft Active Directory, jQuery, and more. Explore Optima Communications International Inc.'s tech stack below.

Five9

Contact Center Solutions

Microsoft Active Directory

Identity And Access Management

jQuery

Javascript Libraries

Microsoft

Miscellaneous

Google Chromebook

Operating Systems

Priority Hints

Performance

Plesk

Web Hosting

Nginx

Web Servers

Optima Communications International Inc. Email Formats	Example	Percentage
First_Last@optima.net	John_Doe@optima.net	96%
First@optima.net	John@optima.net	4%

Optima Communications International Inc. Email Formats

Example

Percentage

First_Last@optima.net

John_Doe@optima.net

96%

First@optima.net

John@optima.net

Frequently Asked Questions

Where is Optima Communications International Inc.'s headquarters located?

Optima Communications International Inc.'s main headquarters is located at 144 Front Street West Suite 200 Toronto, Ontario m5j 2l7 Canada. The company has employees across 5 continents, including North AmericaAsiaSouth America.

What is Optima Communications International Inc.'s phone number?

You can contact Optima Communications International Inc.'s main corporate office by phone at

+1-416-581-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Optima Communications International Inc.'s official website and social media links?

Optima Communications International Inc.'s official website is oci.optima.net and has social profiles on LinkedIn.

What is Optima Communications International Inc.'s SIC code NAICS code?

Optima Communications International Inc.'s SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Optima Communications International Inc. have currently?

As of March 2026, Optima Communications International Inc. has approximately 321 employees across 5 continents, including North AmericaAsiaSouth America. Key team members include Vp Of Finance: H. W.President: D. M.Director & Owner: L. B.. Explore Optima Communications International Inc.'s employee directory with LeadIQ.

What industry does Optima Communications International Inc. belong to?

Optima Communications International Inc. operates in the Outsourcing and Offshoring Consulting industry.

What technology does Optima Communications International Inc. use?

Optima Communications International Inc.'s tech stack includes Five9Microsoft Active DirectoryjQueryMicrosoftGoogle ChromebookPriority HintsPleskNginx.

What is Optima Communications International Inc.'s email format?

Optima Communications International Inc.'s email format typically follows the pattern of First_Last@optima.net. Find more Optima Communications International Inc. email formats with LeadIQ.

When was Optima Communications International Inc. founded?

Optima Communications International Inc. was founded in 1992.

Optima Communications International Inc.

Outsourcing and Offshoring ConsultingOntario, Canada201-500 Employees

Optima Communications International (OCI) is a Canadian contact center outsourcing provider specializing in regulated and complex industries, including utilities, financial services, and insurance.

Operating exclusively from Canada, OCI supports organizations that require high standards of regulatory compliance, data security, and customer-experience quality.

OCI delivers inbound and outbound contact center services in environments where accuracy, agent training, and operational governance are critical. The company has deep experience supporting utilities and financial services organizations, including the management of sensitive customer interactions, billing inquiries, service enrollments, and compliance-driven communications.

For life insurance and other regulated insurance products, OCI works closely with its associated specialist entity, Optima Insurance Services, which provides licensed insurance advisors for compliant sales and service engagements.

Industries served: Utilities, Financial Services, Insurance
Delivery model: Canada-based contact center operations

Insights

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