Insights

Regulatory Expertise Optima Communications International specializes in serving regulated industries such as utilities, financial services, and insurance, indicating a high demand for compliance-driven contact center solutions and secure customer interaction management services.

Canada-Based Stability With all operations based in Canada and supporting clients across sensitive sectors, OCI offers a reliable, compliant, and secure outsourcing option appealing to organizations prioritizing regulatory adherence and data security.

Technology Integration OCI’s tech stack includes advanced cloud and contact center tools like Microsoft Azure and Applied Epic, suggesting opportunities to enhance client operations through digital transformation, automation, and integrated customer management solutions.

Mid-Market Potential With revenue ranging from 10 to 25 million dollars and a dedicated team of up to 500 employees, OCI presents a prospect for scale-up partnerships, innovative service offerings, and expansion into new regulated market segments.

Targeted Industry Focus Focusing on utilities, financial services, and insurance sectors, OCI is well-positioned for tailored sales strategies that address industry-specific compliance, security, and customer experience challenges.

Optima Communications International Tech Stack

Optima Communications International uses 8 technology products and services including W3 Total Cache, Google Fonts API, Applied Epic, and more. Explore Optima Communications International's tech stack below.

W3 Total Cache

Caching

Google Fonts API

Font Scripts

Applied Epic

Insurance Software

Chart.js

Javascript Graphics

Priority Hints

Performance

Microsoft Azure

Platform As A Service

Contact Form 7

Web Platform Extensions

Apache HTTP Server

Web Servers

Optima Communications International Email Formats	Example	Percentage
First_Last@optima.net	John_Doe@optima.net	96%
First@optima.net	John@optima.net	4%

Optima Communications International Email Formats

Example

Percentage

First_Last@optima.net

John_Doe@optima.net

96%

First@optima.net

John@optima.net

Frequently Asked Questions

Where is Optima Communications International's headquarters located?

Optima Communications International's main headquarters is located at 144 Front Street West Suite 200 Toronto, Ontario m5j 2l7 Canada. The company has employees across 5 continents, including North AmericaAsiaSouth America.

What is Optima Communications International's phone number?

You can contact Optima Communications International's main corporate office by phone at

+1-416-581-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Optima Communications International's official website and social media links?

Optima Communications International's official website is oci.optima.net and has social profiles on LinkedIn.

What is Optima Communications International's SIC code NAICS code?

Optima Communications International's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Optima Communications International have currently?

As of February 2026, Optima Communications International has approximately 320 employees across 5 continents, including North AmericaAsiaSouth America. Key team members include Vp Of Finance: H. W.President: D. M.Director Of Services: A. H.. Explore Optima Communications International's employee directory with LeadIQ.

What industry does Optima Communications International belong to?

Optima Communications International operates in the Outsourcing and Offshoring Consulting industry.

What technology does Optima Communications International use?

Optima Communications International's tech stack includes W3 Total CacheGoogle Fonts APIApplied EpicChart.jsPriority HintsMicrosoft AzureContact Form 7Apache HTTP Server.

What is Optima Communications International's email format?

Optima Communications International's email format typically follows the pattern of First_Last@optima.net. Find more Optima Communications International email formats with LeadIQ.

When was Optima Communications International founded?

Optima Communications International was founded in 1992.

Optima Communications International

Q: What technology does Optima Communications International use?

Optima Communications International's tech stack includes Fusion Ads, Chart.js, Microsoft Azure, Genesys PureConnect, Google Maps.

Outsourcing and Offshoring ConsultingOntario, Canada201-500 Employees

Optima Communications International (OCI) is a Canadian contact center outsourcing provider specializing in regulated and complex industries, including utilities, financial services, and insurance.

Operating exclusively from Canada, OCI supports organizations that require high standards of regulatory compliance, data security, and customer-experience quality.

OCI delivers inbound and outbound contact center services in environments where accuracy, agent training, and operational governance are critical. The company has deep experience supporting utilities and financial services organizations, including the management of sensitive customer interactions, billing inquiries, service enrollments, and compliance-driven communications.

For life insurance and other regulated insurance products, OCI works closely with its associated specialist entity, Optima Insurance Services, which provides licensed insurance advisors for compliant sales and service engagements.

Industries served: Utilities, Financial Services, Insurance
Delivery model: Canada-based contact center operations

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