Expansion and Growth Optivo, now operating as Southern Housing after its 2022 merger, manages over 77,000 homes across multiple regions in the UK, indicating substantial growth and a broad geographic presence that offers numerous opportunities for service expansion and partnership development.
Technology Adoption The company utilizes advanced tech platforms such as Dynamics 365 CE, Microsoft Power Platform, and iCIMS to support operations, suggesting openness to digital transformation projects and opportunities for integrated technology solutions to enhance service delivery.
Recent Funding and Investment Southern Housing has secured significant grant funding and invested heavily into asset upgrades and refurbishments, opening avenues for collaborative funding programs, maintenance, and infrastructure enhancement services.
Community & Sustainability Initiatives Awards like the NHMF Best Customer Impact and projects that transform green spaces demonstrate a commitment to environmental sustainability and community wellness, presenting partnership opportunities in green infrastructure, eco-friendly developments, and resident engagement solutions.
Operational Innovations The launch of a resident video calling feature within the Contact Centre platform highlights a focus on customer experience enhancements and operational efficiency, creating opportunities for innovative communication tools and resident engagement technologies.