Orca: Call Answering & Live Chat Email Format
Telephone Call CentersWales, United Kingdom51-200 Employees
Orca: Call Answering & Live Chat provides flexible call answering and live chat services to help organizations manage costs while maintaining customer contact. Its multi-channel offering integrates into client operations to provide a consistent customer experience across sectors. The service is designed to scale with demand, allowing the team to handle fluctuations without compromising quality. Based in Pentre Maelor, Wales, Orca operates in the telephone call center sector as a mid-sized provider. Its client base spans estate agents, automotive, facilities management, hospitality, medical practices, legal, and housing associations. In 2019 the company launched the myorca client portal to support clients in using its services.