Outsource Consultants
Outsourcing and Offshoring ConsultingMinnesota, United States11-50 Employees
Outsource Consultants operates as a CX advisory firm focused on aligning organizations with outsourced contact centers and CX technology providers to improve customer experiences and achieve cost savings and performance gains. The company emphasizes an independent, provider-agnostic stance built on more than a decade of outsourcing experience. It maintains a broad database of potential vendors to tailor partnerships to each client’s goals, whether to reduce costs or elevate service through technology. Based in Minneapolis, Minnesota, the firm serves clients in the outsourcing and offshoring space by providing end-to-end support from strategic planning to ongoing provider management. In 2023, the firm announced the addition of several Executive BPO Matchmakers to its team, reflecting a focus on expanding its advisory capacity.