Pacific Consulting Group Email Format

Business Consulting and ServicesCalifornia, United States11-50 Employees

Pacific Consulting Group is a boutique firm in the business consulting and services sector that helps clients develop products and service experiences capable of achieving high levels of customer adoption, satisfaction, loyalty, and value. The firm emphasizes understanding the needs, preferences, and values of customers to inform design and innovation, applying analytical rigor to customer insight. It was founded in 1980 by two Stanford-trained marketers who sought to advance the customer satisfaction movement through innovative techniques. 
Based in Menlo Park, California, the company offers a range of services that span qualitative research, quantitative analysis, and customer experience and service optimization. Its work supports organizations seeking clearer insights into customer needs to guide strategy, CX design, and service process improvements, with staff distributed across the United States.

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