Public Sector Focus The Parliamentary and Health Service Ombudsman operates within the government and public sector, addressing complaints related to NHS and government organizations, indicating opportunities for solutions tailored to public sector accountability, transparency, and complaint management.
Digital Transformation Initiatives Recent launches of Complaint Handling Codes and NHS Complaint Standards demonstrate a focus on improving service quality through process standardization and digital engagement, offering avenues for technology and consultancy solutions that enhance complaint handling and service delivery.
Operational Modernization The adoption of a new operating model and relocation of its operations to Manchester signal an openness to innovative management practices and technology upgrades, suggesting potential for partnership in workflow optimization and process automation.
Regulatory and Compliance Needs Given their recent public consultations and focus on complaint standards, the organization may benefit from compliance-related solutions, training programs, and software that support regulatory adherence and best practice frameworks.
Financial Stability With a revenue range of 1M to 10M and ongoing strategic reforms, the organization represents a stable prospect for service providers offering tailored solutions in public sector engagement, data management, or performance monitoring tools.
$10M$25M
$1M$10M
$500M$1B
$10M$25MParliamentary & Health Service Ombudsman uses 8 technology products and services including Moat, Articulate Storyline, Choices, and more. Explore Parliamentary & Health Service Ombudsman's tech stack below.
| Parliamentary & Health Service Ombudsman Email Formats | Percentage |
| First.Last@ombudsman.org.uk | 46% |
| First.Middle@ombudsman.org.uk | 4% |
| Last@ombudsman.org.uk | 4% |
| First.Last@ombudsman.org.uk | 46% |
Government AdministrationEngland, United Kingdom201-500 Employees
Our role is to investigate complaints that individuals have been treated unfairly or have received poor service from government departments and other public organisations and the NHS in England. We work to put things right where we can and to share lessons learned to improve public services. Our service is free and open to everyone.
Media & News
Funding & FinancialsParliamentary & Health Service Ombudsman's revenue is estimated to be in the range of $1M$10M
Funding & FinancialsParliamentary & Health Service Ombudsman's revenue is estimated to be in the range of $1M$10M
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