Luxury Experience Pavilion Grand Hotel offers high-end boutique accommodations with unique amenities such as rooftop gardens, terraces, and spacious suites, making it an attractive option for affluent travelers seeking personalized and elegant lodging experiences.

Local Heritage The hotel celebrates Saratoga Springs' rich history and cultural significance, providing opportunities to market specialized packages or experiences that emphasize local heritage and attractions to enhance guest engagement and loyalty.

Loyalty Program With the launch of the elevate customer loyalty program in 2018, there is an established infrastructure to upsell memberships or special offers to frequent visitors, which can be leveraged to increase repeat bookings and revenue.

Technology Use Utilizing advanced analytics tools like Google Analytics and SiteCatalyst, the hotel demonstrates a data-driven approach to understanding guest preferences and behaviors, enabling tailored marketing campaigns and personalized offers that can drive bookings.

Market Position Operating within the $1M-$10M revenue range alongside competitors like Holiday Inn and other boutique hotels, Pavilion Grand Hotel can explore targeted promotions to attract both leisure and business travelers looking for a combination of luxury and cultural authenticity.