Perceptis - Acquired by Blackboard July 2014 Employee Directory
Outsourcing/OffshoringSouth Carolina, United States201-500 Employees
Perceptis is a mid-sized outsourcing and offshoring services provider delivering customer care, technical support, and back-office processing to higher education institutions and large corporations as a business process outsourcing partner. Privately owned and smaller in scale than larger BPOs, the firm relies on leadership-driven decision making and personnel with experience from bigger providers. In 2014, Perceptis was acquired by Blackboard, integrating its services into Blackboard's offerings. The company maintains delivery facilities in Greenville, South Carolina, and Phoenix, Arizona, and also supports work-from-home arrangements to enable multi-modal service delivery. Its approach emphasizes serving customers through the channels they prefer, adapting to various access methods. Headquartered in Greenville, Perceptis employs a mid-sized workforce to support higher education and other large organizations with outsourced customer care, technical support, and back-office services.
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