Hospitality tech leader Percipia is a Chicago-based technology leader in hospitality, with a focus on guestroom enhancements, IP telephony, system integration, and messaging platforms. Opportunity: target hotels and resorts seeking advanced guestroom tech, unified communications, and seamless guest experiences.

Frequent product launches Recent releases include Frequency PBX Video Calling and Frequency SE, plus VIVA+ in collaboration with Alexa for hospitality. Opportunity: position new or upgrade-ready properties on video calling, cost-effective telephony, and voice-assisted guest services to differentiate offerings.

Strategic partnerships Longstanding collaborations with Cisco, Webex, and Webex Calling, along with Amazon Alexa Smart Properties. Opportunity: cross-sell enterprise-grade UC interfaces, hospitality integrations, and voice-enabled guest services through existing partner ecosystems.

Growing team Recent hire of a System Support Specialist indicates investment in customer support and implementation. Opportunity: emphasize robust post-sale support, service level commitments, and fast onboarding for mid-market hospitality clients.

Mid-market focus Company size and revenue indicate a mid-market focus with potential use cases across hotels, resorts, casinos, and conference centers. Opportunity: target select-service and extended-stay properties with scalable, affordable telephony solutions and modular guestroom tech packages.