Performance Dynamics Employee Directory
Outsourcing and Offshoring ConsultingIllinois, United States11-50 Employees
Performance Dynamics is an outsourcing and offshoring consulting firm based in Chicago, Illinois, founded in 2001. It focuses on insourcing solutions that manage repetitive workforce tasks within a client’s organization. The company describes its approach as strategic workforce management insourcing, aimed at helping organizations retain control over day-to-day operations while leveraging external expertise. Its typical customers fit two profiles: firms considering outsourcing to gain cost and performance efficiencies while owning space and equipment, and organizations that use temporary staffing but seek higher production and overall efficiency. The firm’s capabilities cover processes such as lockbox and check processing, payment/remittance processing, statement production and distribution, document processing, mail and distribution, claims processing, and customer contact centers. Industries served include finance and investment firms, banking and credit card finance, insurance, utility/energy, and retail/online commerce, with national service capability from its Chicago base.