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TelecommunicationsCalifornia, United States11-50 Employees

The Professional Exchange Service Corporation, operating as The Exchange, provides telephone answering and paging services from offices in Fresno and Turlock, California. It describes itself as the largest live answering service in the San Joaquin Valley, offering 24/7 coverage with calls answered in the client’s own greeting. Its client mix includes doctors and medical facilities, towing companies, trades professionals such as contractors and plumbers, and government entities, all seeking reliable after-hours or ongoing phone support.

In addition to its answering services, the company provides organizational management and leadership support as a virtual back office for businesses and non-profit organizations. Services span board meeting management and strategic planning, bookkeeping and accounting, email communications and marketing, membership management with real-time data, event management with online registration, website design and updates, and database management. All operations and staff are based in California, with no offshore outsourcing, reflecting a local workforce.

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