PhaseWare, Inc. Email Format
Software DevelopmentTexas, United States2-10 Employees
PhaseWare, Inc. is a software development company based in Mckinney, Texas. Its offerings center on customer service and support software that aims to improve first contact resolution, incident management, and multichannel engagement for organizations. The products are designed to centralize data on customers, incidents, and service level agreements while automating alerts and escalations, tracking time spent per ticket, and enabling self-service and live chat options.