Phillip Townsend Associates

Information ServicesTexas, United States11-50 Employees

Providing a full range of benchmarking services to companies throughout the world, our benchmarking services fall into two general categories:

    Industry-Focused Benchmarking
    Intra-Company Benchmarking

We are experts at custom designing programs enabling our clients to compare performance and costs with a participating field of competitors or within their own enterprise. We provide accurate and comparable metrics by which decisions can made to improve profitability, efficiencies, allocation of resources and shareholder return.

We provide:

    Custom designed, and defined, comparison of selected performance and cost data
    Data collection tools (our proprietary TABS® system)
    Data validation checks
    Custom designed reports and data analysis tools for management
    Presentation of data comparison and significance

We design benchmarking across entire business units and a company's entire scope of operations. Among the most commonly addressed operating functions are:

    Manufacturing and Assembly
    Supply Chain (including Logistics, Purchasing and Global Sourcing of Materials)
    Sales, Marketing & Distribution
    Product Servicing & Technical Support
    Research & Development
    G&A and Indirect Cost Centers
    Research & Development (including exploration)
    Revenues & Margin Ratios
    Labor Costs (including health care and benefits for employees/retirees)
    Energy consumption & allocation
    Environmental and safety compliance

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