Phone Ninjas Employee Directory
Professional Training and CoachingArizona, United States11-50 Employees
Phone Ninjas, based in Scottsdale, Arizona, provides professional coaching and training focused on client-facing communications. Its programs are designed to support sales, service, and parts departments, aiming to convert everyday interactions into appointments that show and buy, through an approach that emphasizes better conversations and measurable improvements in appointment set and show rates. The company offers an integrated method that includes agent certifications, communication scoring, call summaries, channel audits, feedback, and practical scripts, with a time commitment designed to fit into typical team schedules. Its target customers are businesses seeking to enhance customer-facing communication skills to drive more effective engagements across phone, web, chat, text, and in-person channels. Phone Ninjas operates within the professional training and coaching industry, emphasizing customer-centric communication as a pathway to sustainable business success.