Scale and Reach Pittsburgh Water operates the state's largest combined water, sewer and stormwater authority, serving a broad customer base. This scale drives demand for enterprise asset management, GIS-enabled network planning, and robust customer engagement platforms that can be delivered through integrated solutions.

Digital Modernization Recent SAP-Cityworks integration modernization with Spatial DNA signals openness to data integration and workflow automation. This creates opportunities to offer end-to-end data platforms, predictive maintenance analytics, ESRI-based asset mapping, and mobile field workforce solutions that improve reliability and communications.

Affordability Focus The utility is expanding its Customer Assistance Program and operates a Bill Discount Program to support income-qualified customers. This presents a chance to supply billing ecosystem enhancements, eligibility workflows, enrollment automation, and proactive notification tools to improve affordability and collections.

Capital Expansion Facility expansions and a new pump station highlight ongoing capital projects and resilience investments. Potential offerings include equipment and controls for pumps and motors, SCADA integration, energy efficiency upgrades, remote monitoring, and asset performance services.

Safety and Compliance Pittsburgh Water is recognized for Safe Water leadership and regulatory excellence, underscoring a focus on safety and compliance. This opens opportunities for water quality analytics, regulatory reporting tools, OT/IT cybersecurity, data governance capabilities, and public communications platforms to support transparency and risk management.