Platform One

Market ResearchNew South Wales, Australia51-200 Employees

Platform One is a market research and customer intelligence agency based in Sydney, New South Wales. The firm focuses on helping organizations understand and engage with their customers through tailored market research solutions, insight communities, and customer experience programs, supported by proprietary technology and expert guidance. Its offerings aim to deliver deeper, human-centric insights to inform data-driven decisions that translate into measurable business outcomes and stronger customer relationships. The company serves businesses seeking to improve customer understanding and engagement across industries, positioning itself within the market research and customer experience space as a provider of comprehensive assessment and insight services. In early 2024, Platform One introduced the CX Program Scorecard, a new assessment tool designed to meet the needs of CX professionals across various sectors. The business operates from Sydney and employs staff across a mid-sized range, reflecting a focused, professional services footprint in the region.

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