What departments does Playvox by NiCE have?

Playvox by NiCE has employees across 14 departments including Marketing, Accounting, Research, Customer Success, Information Technology.

What is the largest department at Playvox by NiCE?

The largest department at Playvox by NiCE is Engineering with 8 employees.

Where are Playvox by NiCE employees located globally?

Playvox by NiCE has employees across 5 continents and 11 countries including India, United Kingdom Of Great Britain And Northern Ireland, Portugal, Spain, Italy.

How has Playvox by NiCE's team size changed over time?

Playvox by NiCE's team has decreased from approximately 229 to 45 employees based on available data.

Playvox by NiCE Employee Directory

Q: Who are Playvox by NiCE's key employees and leadership?

Playvox by NiCE's key employees include: Founder & Chief Executive Officer: O. G., Chief Executive Officer: C. F., Cmo: M. R., Chief Marketing Officer: M. B., Vice President Product Marketing: C. C..

Software DevelopmentCalifornia, United States11-50 Employees

Playvox by NiCE is a software development company based in Sunnyvale, California, that provides workforce management solutions for digital-first contact centers. The WFM platform integrates with CRM and supports interactions across chat, email, tickets, cases, social media, and voice, offering real-time adjustments and AI-driven forecasting and scheduling. The system automates manual tasks and provides a unified view of front- and back-office operations to support multi-step customer journeys.

It is aimed at contact centers looking to optimize staffing, reduce costs, and enhance the customer experience across omnichannel workflows. By coordinating multi-skill workstreams that span front and back office, the platform seeks to improve workforce alignment, reduce attrition, and increase agility in service delivery. The company occupies a position in the software development industry focused on enterprise customer experience and workforce optimization, with a small to mid-sized team.

Playvox by NiCE Global Highlights

North America
32

United States Of America
32

South America
30

Colombia
27
Argentina
1
Chile
1
Brazil
1

Oceania
16

Australia
16

Europe
5

United Kingdom Of Great Britain And Northern Ireland
2
Portugal
1
Spain
1
Italy
1

Asia
2

India
2

Playvox by NiCE's Leadership

C. F.
Chief Executive Officer
Mobile Phone
Email
M. R.
Cmo
Mobile Phone
Email
M. B.
Chief Marketing Officer
Mobile Phone
Email
C. C.
Vice President Product Marketing
Mobile Phone
Email
A. A.
Head Of Account Services
Mobile Phone
Email
O. G.
Founder & Chief Executive Officer
Mobile Phone
Email
O. G.
Founder & CEO
Mobile Phone
Email
S. K.
Senior Vice President Research
Mobile Phone
Email

Playvox by NiCE Employee Metrics

100%

50%

0%

2026

2025

Engineering
Sales
Product Management
Arts & Design
Analytics
Other
Customer Success
Operations
Support
Information Technology
Quality Assurance

Contact profiles from Playvox by NiCE

Name

Title

Contact Info

Location

Last Update

M. B.
Chief Marketing Officer
Mobile Phone
Email
UNITED STATES
Apr 27, 2023
M. R.
Cmo
Mobile Phone
Email
Feb 01, 2024
O. G.
Founder & Chief Executive Officer
Mobile Phone
Email
Oct 20, 2025
O. G.
Founder & CEO
Mobile Phone
Email
ColombiaCaldas
Oct 20, 2025
C. F.
Chief Executive Officer
Mobile Phone
Email
United KingdomEngland
Nov 06, 2025
A. A.
Head Of Account Services
Mobile Phone
Email
Colombia
C. C.
Vice President Product Marketing
Mobile Phone
Email
May 02, 2025
S. K.
Senior Vice President Research
Mobile Phone
Email
UNITED STATES
Mar 08, 2023
J. G.
Senior Director, Customer Services
Mobile Phone
Email
Sep 24, 2025
M. G.
Director Of Technology
Mobile Phone
Email
Colombia
May 11, 2026

Frequently Asked Questions

What is Playvox by NiCE known for?

Playvox by NiCE operates in the Software Development industry. The company's main headquarters is located in 530 Lawrence Expressway #905 Sunnyvale, California 94085 United States; you can contact the main corporate office by phone at

+1-415-854-****

. Explore Playvox by NiCE's company overview page for more information.

What is Playvox by NiCE's most common email format?

Playvox by NiCE employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Playvox by NiCE email formats with LeadIQ.

How many employees does Playvox by NiCE have currently?

Playvox by NiCE has approximately 43 employees as of June 2026. These team members are located across 5 continents, including North AmericaSouth AmericaOceania.

Who are Playvox by NiCE's key employees and leadership?

As of June 2026, Playvox by NiCE's key employees include:

Chief Executive Officer: C. F.
Cmo: M. R.
Chief Marketing Officer: M. B.
Vice President Product Marketing: C. C.
Head Of Account Services: A. A.

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Playvox by NiCE Employee Directory

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