Potbelly Sandwich Works Email Format

RestaurantsIllinois, United States1001-5000 Employees

Potbelly Sandwich Works operates as a neighborhood fast-casual restaurant offering signature oven-toasted sandwiches, soups, hand-dipped shakes, and cookies baked fresh daily, with a customizable menu. Founded in Chicago in 1977, the chain has grown from its first shop to a broader footprint across the United States, maintaining operations for about 45 years and remaining anchored in its Chicago roots. The business emphasizes a quick service approach within a casual setting.

The company runs a sizable national footprint with more than 400 shops in over 30 states and Washington, DC. It sits within the restaurant industry as a quick-service concept focused on neighborhood dining. In June 2026, Potbelly announced a new location in The Woodlands, Texas, as part of its expansion in the Houston area.

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