POTLATCH NO 1 FEDERAL CREDIT UNION Email Format

BankingIdaho, United States201-500 Employees

Potlatch No. 1 Federal Credit Union is a community banking organization based in Lewiston, Idaho, serving members through 14 full-service branches across Idaho and Washington, with mortgage and business service centers in Lewiston and Post Falls. The credit union focuses on providing financial services to individuals and local businesses, supporting everyday banking needs and access to mortgage and business solutions within its regional market. In addition to standard financial services, it engages in community partnerships and initiatives, such as charitable collaborations and employee-focused programs, reflecting a broader local engagement beyond core banking. The organization operates in the financial services industry as a credit union, distinguishing itself through member-focused financial services in a multi-branch regional network. A notable recent development is its partnership with Illuma Labs to modernize caller authentication in its contact center, illustrating ongoing efforts to enhance member experience and operational efficiency.

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