Power Direct Employee Directory

Outsourcing and Offshoring ConsultingOhio, United States11-50 Employees

Power Direct is a small to mid-sized company based in Cleveland, Ohio, offering full-service call center capabilities within the outsourcing and offshoring consulting space. It positions itself as a partner for organizations seeking outsourced contact center services and marketing solutions, with a focus on low-risk programs. The firm handles millions of transactions annually and has been recognized as one of the top 50 largest call centers in the United States.

The company highlights a favorable supervisor-to-agent ratio, supported by constant coaching and monitoring to improve performance whether agents are selling or handling inbound calls. Ongoing training is described as ensuring agents remain adaptable and capable of driving client business objectives.

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