Press-One Customer Care Inc. Email Format

Outsourcing and Offshoring ConsultingColorado, United States51-200 Employees

Press-One Customer Care Inc. is a U.S.-based outsourcing and offshoring services provider that focuses on contact center operations. The company offers an omni-channel suite of customer support services designed to handle interactions across phone, chat, email, and SMS, with a emphasis on scalable staffing and ongoing investment in operations and technology to support clients’ customer engagement needs. Based in Fort Collins, Colorado, the firm operates entirely domestically and positions itself as a provider of business process outsourcing, customer service, and technical support with a focus on maintaining high-quality representation and operational integrity. The organization traces its roots to Circulation Services, Inc., founded in 1990, and has evolved to serve a diverse client base across industries such as retail, publishing, high tech, education, government, and logistics, including work with prominent newspapers in its early history.

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