Insights

Global CX Leader Probe CX is a well-established player in the customer experience outsourcing industry, with over 40 years of experience and recognition as a leader in APAC, providing a stable and reputable partner for organizations seeking CX transformation services.

Technology-Driven Solutions The company's adoption of advanced technologies such as Databricks, Kubernetes, and AI analytics highlights a focus on intelligent automation and digital innovation, presenting opportunities for clients looking to modernize their CX operations.

Award-Winning Workplace Recognition as one of the best places to work in IT and for CX outsourcing demonstrates Probe CX’s strong organizational culture, which can be attractive to prospects prioritizing employee engagement and sustainable service delivery.

Industry Diversification With partnerships across more than 11 industries, Probe CX offers adaptable, scalable solutions that meet diverse client needs, making it a versatile partner for organizations across various sectors seeking customized CX initiatives.

Growth and Acquisition Recent acquisitions like Innovior and consistent award wins indicate a strategic growth approach, suggesting opportunities for clients to leverage expanded capabilities in AI, automation, and comprehensive CX management solutions.

Similar companies to Probe CX

Probe CX Tech Stack

Probe CX uses 8 technology products and services including Databricks, Kubernetes, ScrollReveal, and more. Explore Probe CX's tech stack below.

  • Databricks
    Big Data Processing
  • Kubernetes
    Containerization
  • ScrollReveal
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • Windows 10
    Operating Systems
  • Java
    Programming Languages
  • Bootstrap
    UI Frameworks
  • Articulate Rise 360
    Web Frameworks

Media & News

Probe CX's Email Address Formats

Probe CX uses at least 2 format(s):
Probe CX Email FormatsExamplePercentage
First.Last@probegroup.com.auJohn.Doe@probegroup.com.au
98%
FirstLast@probegroup.com.auJohnDoe@probegroup.com.au
1%
FirstMiddleLast@probegroup.com.auJohnMichaelDoe@probegroup.com.au
1%
First.Last@probecx.comJohn.Doe@probecx.com
94%
Last@probecx.comDoe@probecx.com
6%

Frequently Asked Questions

Where is Probe CX's headquarters located?

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Probe CX's main headquarters is located at 485 la Trobe Street Melbourne, Victoria 3000 Australia. The company has employees across 5 continents, including OceaniaAsiaNorth America.

What is Probe CX's official website and social media links?

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Probe CX's official website is probecx.com and has social profiles on LinkedIn.

What is Probe CX's NAICS code?

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Probe CX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Probe CX have currently?

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As of March 2026, Probe CX has approximately 4.4K employees across 5 continents, including OceaniaAsiaNorth America. Key team members include Chief Technology & Digital Officer: R. K.Chief Customer Officer: A. B.Vice President Operations: S. S.. Explore Probe CX's employee directory with LeadIQ.

What industry does Probe CX belong to?

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Probe CX operates in the Outsourcing and Offshoring Consulting industry.

What technology does Probe CX use?

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Probe CX's tech stack includes DatabricksKubernetesScrollRevealjQueryWindows 10JavaBootstrapArticulate Rise 360.

What is Probe CX's email format?

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Probe CX's email format typically follows the pattern of First.Last@probegroup.com.au. Find more Probe CX email formats with LeadIQ.

When was Probe CX founded?

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Probe CX was founded in 1979.

Probe CX

Outsourcing and Offshoring ConsultingVictoria, Australia1001-5000 Employees

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.

We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers.

From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.

Section iconCompany Overview

Headquarters
485 la Trobe Street Melbourne, Victoria 3000 Australia
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1979
Employees
1001-5000

Section iconFunding & Financials

  • $50M$100M

    Probe CX's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Probe CX's revenue is estimated to be in the range of $50M$100M

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