ProCall Solutions - USA Employee Directory

Outsourcing and Offshoring ConsultingPennsylvania, United States11-50 Employees

ProCall Solutions - USA is a subsidiary of Call Continuum, Inc., based in Morrisville, Pennsylvania. Founded in 1997, it delivers customized tele-campaign messaging, contact center management, inside sales services, and customer care support. Its offerings span remote sales agents, inside sales team support, inbound and outbound tele-sales, social media monitoring, order fulfillment, business process outsourcing, and customer satisfaction follow-up for new or existing product launches or announcements. The company operates in the outsourcing and offshoring consulting sector and is capable of 24/7 operations, supported by a management team with extensive inside sales and contact center experience.

It maintains IT, telephony, and technical staff and can deploy remote, shared, or dedicated agents with IVR experience. A Plymouth Meeting, Pennsylvania location provides expansion capacity up to 400 agents through a Company Voice partnership.

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