ProcessArc, Inc. Email Format
Business Consulting and ServicesWisconsin, United States2-10 Employees
ProcessArc, Inc. operates in the business consulting and services sector, specializing in client experience architecture and related training. Founded in 2003, the firm helps organizations quantify how client experiences across touchpoints impact financial performance. By capturing the voice of customers and analyzing internal practices, its consultants identify the processes, technology platforms, and organizational structures that should be re-architected. The company notes that its work has delivered more than $650 million in tangible financial benefits. Based in Milwaukee, Wisconsin, ProcessArc is a small team serving organizations seeking to improve client experience as a component of profitability. Its Transformation Training modules, approved by the American Society for Quality, are designed to develop competencies such as problem solving, leadership, and critical thinking to sustain improvements.